Our Services

  • Reception

    Hotel is dedicated and well informed staff is always available to satisfy any of your requests.

  • In-room safe

    For your comfort you will find in each room an electronic, extremely easy to use safe.

  • Room service

    Room Service is available from 11:30 am until 22:00 pm. You can order from the breakfast menu from 8.30 am until 11.00 am or until 23.00 other delights from the Azure Restaurant menu.

  • Parking

    When making a reservation at the hotel, please let us know if you intend to use dedicated parking place.

  • Internet

    For those who want to check their email or browse the Web for business or pleasure, We provides Internet service 24 hours a day in the lobby and also available in the rooms.

  • Wi-fi

    Our Hotel has a WI-FI system which provides hook-up to the Internet from anywhere in the hotel; this wireless system makes connection practical and fast.

  • Smoke - free building

    Smoking will not be permitted anywhere inside the building.

  • Conference Room

    Up to 20 persons; Fully equipped for presentations with a large conference table, internet connection, and other facilitating amenities.

Exclusive Service

First floor includes a reception area with seating for breakfast and morning coffee. Inside, a cozy sitting area with a fireplace, that opens up into a bar/lounge area, with comfortable seating, a 42-inch TV and a full service bar which is open all day and evenings for breakfast, afternoon tea and tapas, drinks, snacks and sandwiches for hotel residents and their guests.

The hotel offers a breakfast buffet and a la carte menu with overnight stay, and open buffet brunch on weekends for residents and guests.

The hotel and all its floors are handicap accessible with the inclusion of an elevator, in addition to the stairs.

The second and third floors offer 10 fully furnished and beautifully decorated bedrooms for double and single occupancy in 8 Deluxe Queen and 2 Deluxe Twin accommodations. The rooms are decorated to reflect the theme of the Hotel - Lavender - with added luxurious, down-filled bedding, Oriental rugs, 38 inch TVs, coffee and tea station, mini bar, safe, internet connection, air-conditioning, and full amenity bathrooms.

A conference room on the fourth floor is designed to accommodate up to 20 persons for meetings and workshops. It is fully equipped with a large screen smart TV for presentations, a large conference table with internet connection, power stations, and other facilitating amenities. The room has a coffee and tea station, a bathroom and is surrounded by a wall of windows on two sides, with easy access to a beautiful terrace with outdoor seating that overlooks the sights of Ramallah.

The terrace is separately accessible and generally open to all hotel guests, for viewing and relaxation.

Ellen’s Tea Garden: Tables and chairs are set between flowers and bushes to create a shady spot for afternoon tea as well as drinks and tapas into the evening.

Parking and Concierge service round the clock. Taxi service is also available to and from the airport and all parts of the city and at all times.

Free WiFi throughout the hotel grounds.